Q. Is your product Organic?
A. Absolutely! We buy from small craft British Columbia growers. None of them use any sort of pesticides. We don’t like smoking that crap either.
Q. Do you match pricing?
A. Absolutely! If you find our products for less (and in stock) let us know and we will happily match that price.
Q. How do I place an order through Cultivated Cannabis?
A. It’s easy to order from us:
- Vistit the shop and find the products that you want
- Click on the products and choose the quantity you want. You get a discounts for larger amounts Then, you can add them to the cart.
- Once you add a product to our cart Click on “continue shopping” to add more products to your cart.
- Once all products are in your shopping cart that you want, you’re ready for the Checkout process so click on “Proceed to Checkout.”
- Once at the checkout page you’ll need to login with a password and your email. If you haven’t purchased from us before you need a password, your email and need to fill out the required fields. Once you register you’ll get an email confirmation from us.
- When logged in, you can confirm the shipping information including the address, name, email, order notes, and contact number.
- Once all the required fields have been filled out you can click on “Place Order.”
- At the Checkout Confirmation page, you’ll see instructions along with your order number.
- Orders placed before 2:00MST will be shipped that day. Once the order is shipped, you’ll receive an Xpresspost tracking number from us.
- You must be 19 years of age and have a medical reason for using Cannabis.
Q. How do I do I receive a volume discount?
A. Simple….order more than 3 Grams and receive an automatic discount. The higher the volume the better the discount. If you find our products sold for less we will match that price. Just send us a quick note and we will happily update our pricing to be the best in the country. If you are ordering for the first time use promocode 420friends for 20% off.
Q. Is my package shipped safely?
A. Yes. We ensure that the package is packaged with care and vacuumed sealed. This protects your purchase and your privacy. We use Canada Post which is secure and discreet. If you want Guaranteed Shipping then select the “Signature Required” option. Again, our packaging is generic and discreet so no concerns about anyone knowing the contents of your package. For just a couple of dollars you get the extra level of security. But even if you just take our regular shipping options you will still get the tracking codes sent to you and it will still show up in just a few days at the most. We ship your order within 24 hours of receiving payment.
Q. Can I order outside of Canada?
A. No. We only ship within Canada.
Q. When does my order ship out?
A. If we receive your order by our 2:00MST cutoff time, your order will be shipped the same business day. If we receive your order after 2:00MST your order will be shipped the next day. The estimated delivery dates for Canada Post reflect delivery dates for orders places after 2pm, so you may actually get your order sooner.
Q. Can I cancel, edit or add to my order?
A. If you get in touch with our Customer Service teams before we ship then your orders can be modified. No worries. But once your order ships they cannot be returned for obvious reasons. We guarantee your satisfaction or your money back.